Cosmic Pets’ one year warranty covers defects in materials and/or workmanship of all Cosmic Pets branded product for 1 year from the date of original purchase. This warranty does not apply to any products which have been neglected, altered, abused, used for a purpose other than the one for which they were manufactured, repaired by customer, or any party without Cosmic Pets’ written authorisation, or used in any manner inconsistent with Cosmic Pets’ recommendation.

Products must be purchased from an Authorised Partner. This limited warranty is not valid for product purchased through an unauthorised source. Cosmic Pets, at its sole discretion and without charging the customer, repair or replace any product components that fail in normal use during the limited warranty period. The customer will be responsible for the cost of shipping the product to Cosmic Pets. Cosmic Pets will pay the cost of returning the repaired or replacement product to the customer. In no event will Cosmic Pets’ liability to the customer exceed the purchase price of the specific product subject to the warranty claim.

Cosmic Pets reserves the right to replace any out-of-stock, discontinued, or limited edition product with a comparable product. Discontinued products may not be available for warranty replacement.

This warranty is the sole and exclusive remedy and is in lieu of any other warranties, express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. In no event shall Cosmic Pets be liable for any indirect, punitive, incidental or consequential damages, personal property claims regarding third party products, or special damages, regardless of a claim for such damages is based on warranty, contract, negligence or otherwise.

To obtain service: Please visit the aurthorised partner from where the product was purchased or email: info@cosmicpets.co.za

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